Data protection declaration

1. DATA PROTECTION AT A GLANCE

GENERAL INFORMATION

The following provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to all data with which you can be personally identified. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.

DATA COLLECTION ON THIS WEBSITE

Who is responsible for data collection on this website?

The person responsible for data processing on this website is

DPO Service GmbH
Bethmannstraße 50-54
60311 Frankfurt/Main

Telephone: +49 69 / 2 99 08 901
E-Mail: info@dposervice.de

The responsible body is the individual or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

How do we collect your data?

On the one hand, we collect your data when you submit it to us. This can be data that you enter in a contact form, for example.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This predominantly consists of technical data (e.g. Internet browser, operating system or time of the page call). This data is collected automatically as soon as you access this website.

What do we use your data for?

Part of the data is collected to ensure that the website can be used without any errors. Other data can be used to classify the probability of spam when forms are transmitted.

We make use of the data that you send us through the contact form (company, first and last name, e-mail, telephone number) to contact you.

What rights do you have regarding your data?

You have the right to receive information free of charge about the origin, recipient and purpose of your stored personal data at any time. You are also entitled to demand the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent for the future at any time. You also have the right, under certain circumstances, to demand that the processing of your personal data be restricted. Furthermore, you have the right of appeal to the competent supervisory authority.

You can contact us at any time at datenschutz@dposervice.de for this or for any other questions on the subject of data protection.

2. HOSTING AND CONTENT DELIVERY NETWORKS (CDN)

EXTERNAL HOSTING

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include, but is not limited to, IP addresses, contact requests, metadata and communication data, contract data, contact details, names, website accesses and other data generated by a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our hoster will only process your data to the extent that this is necessary to fulfill its performance obligations and will follow our instructions with regard to this data.

3. GENERAL NOTES AND COMPULSORY INFORMATION

DATA PROTECTION OFFICER

We have appointed a data protection officer for our company.

DPO Service GmbH
Telephone: +49 69 / 2 99 08 901
E-Mail: datenschutz@dposervice.de

REVOCATION OF YOUR CONSENT TO DATA PROCESSING

A large number of data processing operations may only be performed with your express consent. You are entitled revoke any consent you have already given at any time. To do so, simply send an informal message by e-mail to info@dposervice.de. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

4. YOUR RIGHTS

RIGHT TO OBJECT TO THE COLLECTION OF DATA IN SPECIAL CASES AND TO DIRECT ADVERTISING (ART. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT PURSUANT TO 6 (1) (E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR SPECIFIC SITUATION, INCLUDING PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS PERFORMED CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. SHOULD YOU SUBMIT AN OBJECTION, WE SHALL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN PROVE THAT THERE ARE COMPELLING REASONS FOR PROCESSING WHICH ARE WORTHY OF PROTECTION AND WHICH OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR UNLESS THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 (1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING, INCLUDING PROFILING, INSOFAR AS IT IS LINKED TO SUCH DIRECT MARKETING. IN THE EVENT THAT YOU OBJECT, YOUR PERSONAL DATA SHALL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION ACCORDING TO ART. 21 (2) GDPR).

RIGHT OF APPEAL TO THE COMPETENT SUPERVISORY AUTHORITY

In the case of infringements of the GDPR, the data subjects have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the suspected infringement. This right of appeal is without prejudice to other administrative or judicial remedies.

RIGHT TO DATA PORTABILITY

You are entitled to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only take place to the extent that it is technically feasible.

SSL OR TLS ENCRYPTION

This site makes use of SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as site operator. An encrypted connection can be recognized by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

INFORMATION, DELETION AND CORRECTION

In accordance with the applicable legal provisions, you are entitled at any time to receive information free of charge about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct or delete this data. For this purpose, as well as for further questions regarding personal data, please contact us at any time at datenschutz@dposervice.de.

RIGHT TO RESTRICTION OF PROCESSING

You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact datenschutz@dposervice.de at any time. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to demand the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you may request the restriction of the processing instead of the deletion.
If we are no longer in need of your personal data, but you need it to exercise, defend or assert legal claims, you have the right to demand the restriction of the processing of your personal data instead of deletion.
If you have lodged an objection in accordance with Art. 21 para. 1 GDPR, your interests and ours must be weighed up. As long as it is not yet clear whose interests outweigh the interests of the parties concerned, you are entitled to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

5. DATA COLLECTION ON THIS WEBSITE

We collect the following data on our website:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address
Company
First name and last name
Telephone
E-mail

COOKIES

Our website makes use of so-called "cookies". Cookies are small text files and do not cause any damage on your end device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your terminal device when you access our site (third-party cookies). These cookies enable us or you to make use of certain services of the third-party company (e.g. cookies for the processing of payment services).

Cookies have various functions. Many types of cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies are used to evaluate user behavior or display advertisements.

Cookies necessary for carrying out the electronic communication process (necessary cookies) or for providing certain functions requested by you (functional cookies, e.g. for the shopping basket function) or for optimizing the website (e.g. cookies for measuring the web audience) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is given. The website operator has a legitimate interest in the storage of cookies to ensure technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the cookies in question will be carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR); consent may be revoked at any time.

You can configure your browser to inform you about the placement of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general and to activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you separately about this within the scope of this data protection declaration and, if necessary, request your consent.

SERVER LOG FILES

The provider of the website automatically collects and stores information in so-called server log files, which your browser automatically transfers to us. This information includes:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

This data is not combined with other data sources.

This data is recorded on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website, which requires the server log files to be recorded.

CONTACT FORM

If you send us inquiries using the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up queries.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, insofar as your inquiry is associated with the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), provided that this has been requested.

INQUIRY BY E-MAIL OR TELEPHONE

If you contact us by e-mail or telephone, your inquiry including all personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request.

RETENTION PERIOD OF YOUR PERSONAL DATA

We do not store your personal data longer than we need them for the respective processing purposes, i.e. to provide the requested service. When we no longer require your personal data to comply with contractual or legal obligations, we will delete it from our systems or anonymize it accordingly so that it cannot be identified, unless we need to retain information, including your personal data, to comply with legal or regulatory obligations to which we are subject, such as e.g. statutory retention periods, which may result from the German Commercial Code or the German Fiscal Code and which may in principle last 6 to 10 years, or if we have to secure evidence during the statutory limitation periods, which are usually 3 years but may be up to 30 years.

6. PLUGINS AND TOOLS

OPENSTREETMAP

We use the map service of OpenStreetMap (OSM). The Open-Street-Map Foundation (OSMF), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom is the provider.

When you access a website that incorporates OpenStreetMap, your IP address and other information about your behavior on that website will be forwarded to OSMF. OpenStreetMap may store cookies in your browser for this purpose. Cookies are text files that are stored on your computer and enable an analysis of your use of the website. You may disable the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.

Furthermore, your location can be recorded if you have permitted this in your device settings – e.g. on your mobile phone. The provider of this site has no influence on this data transfer. For details, please refer to the OpenStreetMap privacy policy at the following link: https://wiki.osmfoundation.org/wiki/Privacy_Policy.

We make use of OpenStreetMap in the interest of an attractive presentation of our online offers and easy findability of the locations we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested (e.g. consent to the storage of cookies), processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent of which may be revoked at any time.

LEAFLET

This website makes use of Leaflet API, a mapping service that allows you to embed OpenStreetMap – the open source alternative to Google Maps - into your website. From a technical perspective, it is necessary to make requests to other servers to display the maps correctly. As a result of these requests, it would basically be possible that information about your use of this website (including your IP address) is transferred to other servers and stored there. Following analysis by the developer tools, the other servers are limited to: maps.wikimedia.org (map layer) and unpkg.com (leaflet files).

You have the option of deactivating the OpenStreetMap service and thus preventing data transfer to third parties by disabling JavaScript in your browser. We would like to point out, however, that in this case you will not be able to use the map display on our pages, or only to a limited extent.

We make use of Openstreetmap in the interest of enhancing our online offer. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

You can find more information about OpenStreetMap at https://www.openstreetmap.de. More information on the API leaflet used can be found at https://www.leafletjs.com.

GOOGLE RECAPTCHA

We make use of "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to verify whether the data input on this website (e.g. in a contact form) is carried out by a person or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor on the basis of various characteristics. The analysis starts automatically as soon as the website visitor accesses the website. For analysis purposes, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

The storage and analysis of the data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting his web offers from abusive automated spying and from SPAM. If a corresponding consent has been requested (e.g. consent to the storage of cookies), processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent of which may be revoked at any time.

Further information on Google reCAPTCHA can be found in the Google Privacy Policy and the Google Terms of Use at the following links: https://policies.google.com/privacy?hl=en and https://policies.google.com/terms?hl=en.